Our Sales Department staff keep contact with customers and designers, seek for new options on the market, and keep an eye on work processes from the time the order is placed till the time the project ends, in cooperation with the Installation Department. They use their skill to support customers to get an exact picture of the technical needs of their new projects. Due to its staff number increasing from year to year, by now this unified team has become a most important drive for the company.
Sales Department has a close contact with the Installation Department that plays an outstanding role in managing a project from the time of signing a contract until completion of the project. From the time an order is actually placed, they keep a direct contact with installers, and organize and perform all tasks associated with the work forming subject of a specific order.
Service Department joins work processes at the last stage. Our service engineers perform commissioning of units that have been ordered, including later maintenance and possible repair thereof. They follow, through a span of years, the life path for each unit during the term of validity of a maintenance contract.
As a summary, it can be stated that the company performs, through a cooperation between the three organizational units, complete project management even for the most complex tasks (from consulting and designing to implementation on turnkey basis). For these systems, we also perform, in addition to the delivery of units, the installation of electric and mechanical environments including installation of a complete UPS network, power cabling, manufacture and installation of distribution units, and air condition for the room.
A permanent improvement of quality of our services and a permanent training offered for our staff provide a reliable basis for meeting requirements of customers completely. For each employee working for our company, fulfilling our goals is included in their job duties.
Units sold by our company are grouped according to field of use as follows:
- UPS systems for IT use
- UPS systems for general use
- UPS systems for industrial use
- Stand-alone DC units for industrial use
- Modular DC units for telecommunications applications
- Power control and soft start units
- Sealed maintenance-free and open batteries (upon request)
- Power generator systems, diesel generator sets (in cooperation with our partner company)